Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Effective date: July 14, 2026.
Who we are
Healing Advanced Solutions Inc, 11555 Central Parkway, Suite 804, Jacksonville, FL 32224. Care is led by Catherine Seidle, APRN. We are required by law to maintain the privacy of your protected health information, to give you this notice of our legal duties and privacy practices, and to follow the notice currently in effect.
How we may use and disclose your health information
For treatment
We use your health information to provide your care, and we may share it with other providers involved in that care, for example a specialist we refer you to or a pharmacy filling your prescription.
For payment
We may use and share information to bill and collect payment for services, for example processing your payment or providing a receipt or superbill you request.
For health care operations
We may use information to run the practice: quality review, scheduling, training, and similar administrative purposes that support your care.
Appointment reminders and communications
We may contact you by phone, text, or email to remind you of appointments, share results, or follow up on care, using the contact preferences you give us.
Other permitted or required disclosures
- When required by law, or for public health and safety purposes such as reporting required by state or federal agencies.
- To avert a serious threat to health or safety.
- For health oversight activities, lawful requests in legal proceedings, and other disclosures the law permits or requires.
Uses that require your written authorization
Most uses of your information for marketing, any sale of your information, and most sharing of psychotherapy notes require your written authorization, which you may revoke at any time in writing. We do not sell patient information.
Your rights
- See and get copies of your health records, usually within the timeframes the law sets. Reasonable copy fees may apply.
- Ask us to correct records you believe are wrong or incomplete. We may decline in limited cases, and you may add a statement of disagreement.
- Ask for confidential communications, for example contacting you only at a specific number or address. We will accommodate reasonable requests.
- Ask us to limit what we use or share. We are not always required to agree, except where the law requires it, such as restricting disclosure to a health plan for services you paid for in full out of pocket.
- Receive a list of certain disclosures we have made of your information.
- Receive a paper copy of this notice on request, even if you agreed to receive it electronically.
- Be notified of a breach. We are required to notify you if a breach of your unsecured health information occurs.
- Choose someone to act for you, such as a legal guardian or person with medical power of attorney.
Questions and complaints
For more information about this notice or our privacy practices, contact our Privacy Officer at (904) 373-1661 or info@healingadvancedsolutions.com.
If you believe your privacy rights have been violated, you may complain to us at (904) 373-1661 or info@healingadvancedsolutions.com, and to the U.S. Department of Health and Human Services Office for Civil Rights. You will never be penalized or retaliated against for filing a complaint.
Changes to this notice
We can change this notice, and the changes will apply to information we already hold. The current notice is always available on this page and at the office.
